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Customer Service Representative

What will you do?

A Customer Service Representative is crucial for customer support. You answer questions and solve customer problems. Communication occurs via phone, email, and chat, ensuring the best possible service. You also manage customer data and contribute to improving customer satisfaction.

  • Entering and handling incoming and outgoing orders in the WMS
  • Arranging transports to and from the warehouse
  • Answering questions from warehouse employees and resolving stock discrepancies and incidents
  • Reporting specifics to the Customer Service Manager
  • Participating in work meetings
  • Managing the driver’s desk when necessary
  • Holding colleagues and hired personnel accountable for not adhering to safety, environmental, and company regulations
  • Reporting incidents, deviations, near-accidents, accidents, and hazardous situations to supervisors
  • Any other reasonably assigned and/or department necessary tasks

What we offer?

Alongside a pleasant and informal work atmosphere within a great team, we provide:

  • A competitive salary
  • Swift transition to a permanent contract
  • Opportunities for career advancement

Who we’re looking for?

What we ask for:

  • Intermediate vocational education (MBO+) or higher professional education (HBO) achieved through education or experience
  • Diploma in logistics/transport or (international) trade, commerce, or administration is advantageous
  • Several years of experience in a similar role or in the logistics sector is beneficial
  • Knowledge of ADR legislation is advantageous
  • Good command of English both spoken and written
  • Good command of Dutch spoken
  • Knowledge of ADR legislation is advantageous

More information about the job?

If you’d like to know more about the job’s specifics, contact our recruitment department at Or, if you feel ready and think you meet the necessary requirements for the role, fill in the form below, and we’ll get in touch with you.

Are you as excited as we are?

How to apply?

If you’re ready and believe you meet the necessary requirements for the role, fill in the form below and upload your CV. Acquisition by recruitment agencies following this vacancy is not appreciated.

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Megajoule 1-5
4791 RX Klundert

Oostelijke Randweg 20-24
4782 PZ Moerdijk

Logistic Boulevard 13
4791 VC Klundert

Davisstraat 10
3199 MA Maasvlakte Rotterdam

Bosporusstraat 51
3199 LJ Maasvlakte Rotterdam